filters
state:
Show
city:
Show
product:
Show
these people man. they are something else. they have been hours late with my last two deliveries and with the previous one in addition to being late they also failed to deliver 2/3 of our order. That was on a Sunday and the earliest they were able to get us the rest of...
Read more
#1304214
Reply to reviews
Almost all of my order was missing except for 3 items. They resent the missing items and they still got it wrong the second time, missing two items. They offered to apply the credit to my next order as if I'm really going to order again. They do not fulfill the service...
Read more
#1298397
Reply to reviews

Featured

Fresh Direct - *** terrible
Fresh Direct - *** terrible
Fresh Direct - *** terrible
I have ordered with fresh direct a few times, with no issues... until now. I ordered a watermelon, among other groceries and when I opened the box the watermelon was rotten and damaged. I was disappointed it I said “no big deal, I’ll contact their customer service”....
Read more
Anonymous
Anonymous

You're vulgar.

2.3
Product
#1285839
Reply to reviews
Every week at least one item I ordered is missing, and you can never get anyone on the phone anymore. As their service has worsened the ability of their customers to contact Service Reps. has significantly diminished as well. This was a service I have used for years...
Read more
2.8
#1283829
Reply to reviews
Always 3-4 hours late , worst customer services,. unappreciated of their customers.. never using them again.. even if my life depended on it.. fresh direct you suck ......never will I refer anyone I care about to your disgusting company.. so turn of by you.... fresh...
Read more
#1283097
Reply to reviews
I used to like Fresh Direct. 4 and 5 years ago they were a life saver when I was in Philly and pregnant and then I was excited when I moved to the suburbs that they started to deliver there. Lately it's been horrible. They don't know their own inventory, so all three...
Read more
Anonymous
maggienyc

Same problems here in NYC. I've been ordering from FD for years, but over the last year they have continually run out of inventory on products that I order every week or biwee...

#1249768
Reply to reviews
As a superintendent at the property I am employed by. I am responsible for the freight elevator and all deliveries that transpire in it. I had several altercations with several delivery staff members. They have total disregard for the rules and regulations of the...
Read more
1.0
#1224612
Reply to reviews
Is there some prison work-release program Fresh Direct is participating in? I mean seriously, 3 out of the last 4 delivery people have been comically aggressive, entitled, and tired of your *** They've got a "screw you, take your groceries" attitude that made this long...
Read more
2.4
I didn't like
  • No one showing up
  • Driver attitudes
  • Overpriced items
#1222055
Reply to reviews
Fresh Direct - Delivery manhattan
Fresh Direct - Delivery manhattan
Fresh Direct - Delivery manhattan
Recently Fresh FD trucks have been permanently illegally parked on avenues in Manhattan. Let us call this parked truck the mobiLe Distribution center. The trucks are place 10 blocks apart. About 1/2 dozen or more make transporter load delivery order on mousetrap...
Read more
2.0
#1217929
Reply to reviews
They took money out of my checking account to pay for groceries and then refused to deliver groceries. When I called asking why they said they never got paid they insisted I allow them to take money out again. They took money again and said I would get my money back in...
Read more
1.3
#1200758
Reply to reviews